Refund Policy
Refund Policy
Thank you for buying our courses. We want to make sure that our users have a rewarding experience while they are discovering information, assessing, and purchasing our training courses, whether it may be for online or classroom training courses.
As with any online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you buy a training course on the ‘CK Solutions’ website you agree to our Privacy Policy, Terms of Use and the points below.
CK Solutions Information Practices
CK Solutions provides online training for many of the courses using this website. Our courses are designed to help project managers in professional certification exam preparation.
‘CK Solutions’. reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, instructor illness or force-majeure events (like floods, earthquakes, political instability, etc.)
Cancellation & Refunds: Online Training
Refund Policy
There is no refund available on purchasing online or self-paced courses.
Unlike physical goods, electronically distributed software and deliverables can be duplicated. Once a purchase has been made, it is unfortunately not possible for us to recall all copies/deliverables (such as downloaded files). Therefore, CK Solutions not accept refunds, returns, or exchanges.
In case CK Solutions cancels an event, 100% of course fees will be refunded to the delegate if the refund raise request is within 3 days of purchase of course. However travel, logistics or any personal expense incurred by learners/participants will not be refunded.
In case CK Solutions cancels/postpones an event, the participants who are ahead of 10 days of purchase, of course, will be rescheduled to any upcoming batch without any extra charges.
No refunds or credits will be available for participants who fail to attend both days of the course.
Refunds: request can be initiated by –
please reach out to our support team through our Help & Support section on the website.
Refunds: Duplicate payment
Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 10 working days post intimation by the customer.
CK Solutions academy reserves the right to revise the terms & conditions of this policy without any prior notice.